The dispatcher’s responsibilities are officer safety, to provide emergency services and to assist the citizens of the county with connecting them to the agencies that can help them. As a dispatcher you hold people’s lives and well being in your hand, you are the road officer’s lifeline!
Dispatchers Duties
Answers incoming telephone and 911 calls providing information, assistance and direction
Answers radios for sheriff, fire, ambulance, and EMA
Attending training sessions throughout career
Dispatches emergency personnel to proper locale/situation; dispatches for alarms received
Interacts, communicates and maintains a working relationship with other departments
Maintains and updates 911 computer information
Maintains:
Departmental equipment and ensures that it is working properly
Fire run sheets
Medical run sheets
NCIC/IDACS logs
Phone log and enters information in computer
Towing logs
VIN checks
Maintains records, files, and filing systems:
Accident log
Case log
Restraining and protective orders, etc.
Warrants
Files wrecker log
Performing communications duties properly and in a timely manner; maintains standards
Performs other related essential duties as required
Prioritize calls received and deciding proper response personnel